Return & Refund Policy

We do not accept returns for non-quality issues because all orders are custom-packed for B2B buyers.

If you receive defective or damaged items, please contact us at baofeng357@gmail.com within 7 days after delivery.

We will resend replacements or offer credit for your next order after verification.

All bulk orders are inspected before shipment to ensure packaging and product quality.

How to Report a Quality Issue

Please provide your order details, product name, quantity affected, clear photos or videos of the issue, packaging photos, and delivery information. We may request additional information to verify the claim.

Non-Returnable Situations

Returns or refunds are generally not accepted for buyer preference changes, wrong quantity ordered by the buyer, customized packaging confirmation mistakes after approval, delayed resale plans, or other non-quality reasons.

Contact

Company: Jiaxing Yihan Trading Firm (Sole Proprietorship)
Email: baofeng357@gmail.com
Phone / WhatsApp: +86 151 6733 6756